I always use supermarket water for my brews so I know that my salts ratio's are correct as tap water can vary. I normally use Tesco brand but it's been difficult to get lately so I thought I'd try Asda.
On my online shop, I ordered 5 packs (all it would let me have) of 12 500ml bottles at £8.20 in total. I ordered this because it was all I could find on the website, with the right level of minerals in it. When it arrived, I found the bicarbonate was higher than my own tap water! Naturally I was annoyed as this was falsely advertised.
First picture is what the website says, and second picture is what I received. It is not a substitute as I made sure to tick the 'no substitutes' box for this item.
The one saving grace is that I can go on the website and complain. I chose the 'wrong item sent' option as that was the only one that was appropriate. Supposedly they have sent a refund so we'll see if that arrives.
I appreciate there are shortages and I allow for that, but I think this is wrong. You're not getting what they've advertised. It is useless for the brew I want it for so now I will have to use it for something darker in colour.
Hope this helps someone!
On my online shop, I ordered 5 packs (all it would let me have) of 12 500ml bottles at £8.20 in total. I ordered this because it was all I could find on the website, with the right level of minerals in it. When it arrived, I found the bicarbonate was higher than my own tap water! Naturally I was annoyed as this was falsely advertised.
First picture is what the website says, and second picture is what I received. It is not a substitute as I made sure to tick the 'no substitutes' box for this item.
The one saving grace is that I can go on the website and complain. I chose the 'wrong item sent' option as that was the only one that was appropriate. Supposedly they have sent a refund so we'll see if that arrives.
I appreciate there are shortages and I allow for that, but I think this is wrong. You're not getting what they've advertised. It is useless for the brew I want it for so now I will have to use it for something darker in colour.
Hope this helps someone!
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