Self-service checkouts

[Chippy_Tea]

I never use them i prefer the the manned tills, i believe if you have alcohol you have to get an assistant to authorise so a bit of a PITA.

Do you prefer a manned till to self service?



The rise and fall of self-service checkouts

Have we fallen out of love with self-scanning? As Asda and Morrisons admit these checkouts might have gone too far, and amid an epidemic of ‘middle-class shoplifting’, Helen Coffey investigates whether the personal touch might be making a comeback

Unexpected item in bagging area.

As you hear the five most exasperating words in the English language, you pause your scanning. Pick up the previous item. Gently put it back down.

“Unexpected item in bagging area.”

You do a different kind of scanning now, looking up and down the checkout area, searching hopelessly for a familiar flash of uniform that means help is coming. Nothing.

Eventually the cavalry arrives, harried and grim-faced, to stab at the screen until the overzealous robot is appeased. You exchange tight smiles. They disappear to attend to the multitude of other beleaguered shoppers.

You scan the next item.

“Unexpected item in bagging area.”

And on and on it goes, round and round, forever and ever, ad infinitum.

https://www.independent.co.uk/life-style/self-service-checkout-supermarket-shoplifting-b2608191.html

 

[MashBag]

Good!

People first profit later.

 

[Clint]

My reason for NOT now shopping in Asda is the absolute sh1tshow I experienced at the Wrexham store probably nearly a year ago..
I don't usually use self check out but that day the others were very busy and I was in a rush.
Yes,they won't let you buy booze,I expected this...the girl "in charge" chose to ignore the bell or whatever then when she finished yapping,rolled her eyes,stomped over and authorised the till.
Then it wouldn't accept my money...I only had a £50 note. She ignored all my attempts to get her to come over as she was again too busy flapping her jaw. So I waved even more and shouted "YOOO!HOOO!" at which she flipped her lid said she wasn't putting up with that! And stormed off!
I walked..never been back since.

 

[MashBag]

I never use them i prefer the the manned tills, i believe if you have alcohol you have to get an assistant to authorise so that me screwed.


The rise and fall of self-service checkouts
Have we fallen out of love with self-scanning? As Asda and Morrisons admit these checkouts might have gone too far, and amid an epidemic of ‘middle-class shoplifting’, Helen Coffey investigates whether the personal touch might be making a comeback
https://www.independent.co.uk/life-style/self-service-checkout-supermarket-shoplifting-b2608191.html


View attachment 107892

And that's a pic of epos till, not an express checkout

 

[Clint]

But..that aside,I will used manned tills if they're there.

 

[MashBag]

So I waved even more and shouted "YOOO!HOOO!"

@Clint Are you sure it wasn't

" oi **** **** *** your **** *** over ***** ***'** and ** ****** **** please"

 

[Chippy_Tea]

And that's a pic of epos till, not an express checkout

Edited - Shows how often i use them

 

[Twostage]

Our local Tesco setup works well for what is locally called “scan as ye gan” (barcode readers you use to beep stuff as you stick it in your trolly). Yes, someone has to authorise over 21 stuff but it takes seconds. Took me a while to realise that the high number of “random” check scans was because I was wearing a baseball cap which I now remove.

 

[Twostage]

Oh, forgot. The scanners tell you if you have vouchers “60p off bacon” and gives you the option of using them as you pay.

 

[Clint]

The supermarket expects a certain amount of pilfering through these tils...its still cheaper than paying someone.
I wonder how many get away with it and if you're really liable to mistakes genuine or other as no one has been given training on how to use them.

 

[MashBag]

Edited - Shows how often i use them

And that's defo an action shot of some middle-class shoplifting.

 

[MashBag]

The supermarket expects a certain amount of pilfering through these tils...its still cheaper than paying someone.
I wonder how many get away with it and if you're really liable to mistakes genuine or other as no one has been given training on how to use them.

That would make an interesting court case "not trained"

 

[JockyBrewer]

Whoever coined the phrase "Unexpected item in bagging area" deserves to be committed to the seventh circle of hell.

In some places they're fine because they've effectively doubled the number of checkouts, making it faster to check out... as long as there's enough staff to do the age verification or quickly resolve issues.

 

[Rodcx500z]

someone has to authorise over 21 stuff but it takes seconds

Whats over 21 stuff

 

[Agentgonzo]

That's quite melodramatic. In my experience (FTR, I avoid Asda as it's *****)

i believe if you have alcohol you have to get an assistant to authorise so a bit of a PITA.

You do. They are normally quickish and you are left waiting for maybe 15-60s. You learn this, and so if you scan the booze at the start of your shopping, it flashes yellow and a till womble will be over to authorize your age whilst you are still scanning, meaning you don't suffer any delay. PITA is a huge overstretch

As you hear the five most exasperating words in the English language, you pause your scanning. Pick up the previous item. Gently put it back down.

“Unexpected item in bagging area.”

Yeah, this is a pain. Normally a till womble is over in about 30s

You do a different kind of scanning now, looking up and down the checkout area, searching hopelessly for a familiar flash of uniform that means help is coming. Nothing.

Eventually the cavalry arrives, harried and grim-faced, to stab at the screen until the overzealous robot is appeased. You exchange tight smiles. They disappear to attend to the multitude of other beleaguered shoppers.

That's hugely melodramatic. It's normally not much of a problem. A minor irritation, and you end up waiting far less than in the queues manned by till staff.

You scan the next item.

“Unexpected item in bagging area.”

And on and on it goes, round and round, forever and ever, ad infinitum.

 

[Agentgonzo]

Whats over 21 stuff

normally booze, medication and knives.

 

[Rodcx500z]

I always thought the age for buying booze was 18, knifes and medication that i understand but booze is 18 by law

 

[Appleton Brews]

I don’t use them as it is denying someone a job.

 

[The Baron]

Yes but most stores have a policy of you must look at least 25 to make sure they do not sell to anybody under 18.
You have to provide ID if challenged
Ps if they are caught selling to anybody under 18 they are SACKED hence the safety net of 25

 

[Clint]

They may get sacked as a consequence they stand more chance of getting fined.