Is Hopcat legit?

[Graham Simpson]

Are there any other contact options for Hopcat? As they are not replying to my emails.

Just to update they have now replied and apologised for the delay

 

[Chippy_Tea]

Thanks for letting us know. :thumba:

 

[foxy]

Another question is about steam with these things. Do you get a lot? If so what do people do about it? I wouldn't be able to use the extractor obviously...

You will get as much steam as any other kettle I have the fifty litre and 40 litre, also a 60 litre Brau Wolf, made a hood for mine if you brew inside it would be easy to fit the flue to an extractor fan.

Anyone thinking of the 65 litre Brewzilla be aware of the stability of the 3 rubber feet.

 

[foxy]

Hello!
I'm thinking of getting a Hopcat MK2 but considering the low price of it, the accessories included in the price and the fact that I haven't see a lot of reveiws of it I'm starting to question wether the buissness is legit or not. Do you guys have any experience with the Hopcat? Is it a good system and can you be sure to get the brewing system after placing an order? It would be quite ***** to order something for 400 pounds plus shipping to my country and then recieve a bad/non working product or no product at all.

I would be thankfull for any input :)

You can order it direct from China if you don't have a distributor in Sweden, send an email to Sandy, good company to deal with, you could get one of their stainless fermenters at the same time.
[email protected] [undefined:[email protected]]

 

[HarryFlatters]

I get a lot of steam with my Peco, so don't expect this to produce any less. I suspect that I'll have to brew outside until I can find a working extractor hood for not much money to fit into the brew space in the garage.

 

[The Baron]

the steam is relevant to the amount of boil off and ambient temp of where you are brewing not to the machine. 4litres of water boil off will produce the same amount of vapour whatever machine it is obviously the ambient temperature will make the steam turn back to water at the same rate too

 

[Ian9365]

It another Ace,Guten,Klarstein Angelbrew type clone, probably ok as they go however it seems expensive for what it is, the Brewdevil from Angel Homebrew looks identical and gives you much more for less money. If you search on google maps for their address it comes up as 3 little separate retail establishments on a busy street in London, not at all what you would expect.

 

[HarryFlatters]

Brewdevil from Angel Homebrew looks identical and gives you much more for less money

Completely true apart from the Brewdevil being £50 more expensive than the Hopcat for exactly the same thing with the same freebies

 

[Ian9365]

Completely true apart from the Brewdevil being £50 more expensive than the Hopcat for exactly the same thing with the same freebies

Uhhh not sure what prices your looking at, confused

Angel Homebrew 50L Brew Devil + Hop Spider + Wort chiller + Standard Jacket + Whirlpool arm + Bazooka Screen + Extra feet on malt pipe for half stage lift = £464

50L Mk2 Hopcat + Hop Spider + Immersion Chiller + Insulation Jacket + Whirlpool Arm = £639

 

[HarryFlatters]

I paid £414 including delivery, must have been a special offer :thumba:

 

[JImmyS29]

It another Ace,Guten,Klarstein Angelbrew type clone, probably ok as they go however it seems expensive for what it is, the Brewdevil from Angel Homebrew looks identical and gives you much more for less money. If you search on google maps for their address it comes up as 3 little separate retail establishments on a busy street in London, not at all what you would expect.

https://beta.companieshouse.gov.uk/company/12660784
And it appears the company was only incorporated on 10 June 2020.

 

[trueblue]

Hopcat have been around a while as they had stands the last 2 years at brewcon. I took at close look at all the units at last years brewcon and decided to pay that bit extra for a grainfather. The wifi connection and counterflow chiller go towards justifying the price difference alone but also the general build looked better to me.

 

[MickDundee]

https://beta.companieshouse.gov.uk/company/12660784
And it appears the company was only incorporated on 10 June 2020.

They’ve been around for a while (this thread is a year old for starters).

They’ve recently launched their “new and improved” units which are apparently not the same as the BrewDevil etc so that might have coincided with the new company being set up (or maybe they were operating as a partnership before and have decided to incorporate).

From what I’ve read on various Facebook groups, they aren’t the best communicators though.

 

[Leon103]

From what I can see they have changed manufactures in China. They take loads of orders and then get the units shipped hence longer waiting times. Reviews seem ok.

 

[lonely_sasquatch]

I just had a really rough experience with this company and I'd say no, it's not legit. Long story short, I ordered a unit March 13 that was shipped with incorrect customs forms and returned to them April 2. I had to research this with the shipping company myself because despite multiple emails to them explaining I hadn't received my unit they never responded with more than "we're looking into it." I sorted out in three days what they didn't in 5 weeks. I always had to email them and they never took a proactive approach. I finally told them I'd file a fraud claim if I didn't get a clear answer and gave them a week, but they never responded. Once I told them I actually had done so (today, April 19), I got a defensive email about how many units they ship and how few problems they usually have, as if that were some kind of explanation for not sorting out a simple problem and responding to a customer. It's a bummer - they had a good price but it's no use if it doesn't show up. I'm going with a Klarstein once I get the refund from Hopcat or my credit card company.

 

[foxy]

I just had a really rough experience with this company and I'd say no, it's not legit. Long story short, I ordered a unit March 13 that was shipped with incorrect customs forms and returned to them April 2. I had to research this with the shipping company myself because despite multiple emails to them explaining I hadn't received my unit they never responded with more than "we're looking into it." I sorted out in three days what they didn't in 5 weeks. I always had to email them and they never took a proactive approach. I finally told them I'd file a fraud claim if I didn't get a clear answer and gave them a week, but they never responded. Once I told them I actually had done so (today, April 19), I got a defensive email about how many units they ship and how few problems they usually have, as if that were some kind of explanation for not sorting out a simple problem and responding to a customer. It's a bummer - they had a good price but it's no use if it doesn't show up. I'm going with a Klarstein once I get the refund from Hopcat or my credit card company.

I bought the 60 litre direct for $300 AU
https://fsdamai.en.alibaba.com/

 

[Polcho]

Are there any other contact options for Hopcat? As they are not replying to my emails.

That would put me right off.

 

[Cheshire Cat]

Why buy Chinese in the first place a country that represses its own people and has a terrible human rights record.

 

[Polcho]

Is there an all in one system made in the UK?

 

[The Baron]

Is there an all in one system made in the UK?

As far as I am aware virtually all of the mainstream All in Ones are made in China so the options to buy is very limited