the-home-brew-shop

dhendy91 · Feb 20, 2014

I live about 20 minutes down the road from these guys. Usually where I buy all my stuff. Great service and always offer some advice when I need it. 5\5

Joeyriles · Jul 31, 2015

TheRandyRedcoat said:
The chaps in Aldershot? I fancied a drive and popped down to see them. I wasn't too convinced, I found the two guys there a little unnerving. One chap didn't seem to know much about anything and the other seemed a tad odd. Other than that, there service wasn't horrible, just didn't seem a good use of a two hour drive.

Haha! I completely understand and agree. The main chap is a little abrupt and borderline rude but Steve is an absolute legend and always very friendly. I think you had the main guy and the new guy.

Hoddy · Jul 31, 2015

http://www.thehomebrewforum.co.uk/showthread.php?t=54761

I think a few people have had mixed experiences but mostly positive.

Soton · Aug 1, 2015

Funny enough I was there the other day, I'm not sure which person I spoke to there but there was a big lack of enthusiasm in the service, the guy seemed sort of friendly enough but rather lack lustre, but that said I have ordered online and they are amazingly helpful, clearly they are not people persons and they are made for the Internet :lol:

Tony1951 · Aug 1, 2015

I had good service from these people on the Internet. Quick delivery and when one item proved to be defective, they immediately refunded the said item. Can't quibble about a no quibble refund. Just asked for a photo of the problem. Absolutely reasonable and proper. I'd happily use them again.

Snrub · May 23, 2018

I use these guys every time, except for the odd ingredient they don't have.

Only issue I encountered was using their website with Google Chrome, it kept dropping my basket mid order. Worked fine in IE - just a tip in case anyone encounters the same!

dad_of_jon · May 23, 2018

I got fed up of my bags of muntons spray malt bursting in transit, so they double bag muntons 'just in case' which is a bonus. Their packaging is one of the best of the suppliers. not as many hops as a certain other company, but at least I know my order will not have issues. :thumb: