Thames Water - thumbs up!

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bunkerbrewer

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Based on advice on another thread to do with astringency in my beer, I downloaded the Thames Water quality report for my part of North London. I guess like others have found, it contained a lot, but not all of what I was looking for.

So I sent a quick email to them via their website, to be honest not expecting all that much. Within an hour, someone called me - the conversation went roughly like this:

TW: Hello, this is Thames Water - I understand you raised a query on our website?
me: Oh, yes, thanks for calling back - I was looking for a bit more detail on water quality?
TW: Ah, right. Brewing beer is it?
me: Ha ha, yes!
TW: We get quite a few of these. Not like the 70's is it? Where you chucked some syrup in a bucket and let it go?

Brilliant. Anyway, the very nice chap sent a note to their labs, and I've just got the email from them, less than a day later with the Ca and Mg data (they didn't have CO3 though).

Not a question for the forum, I just thought a positive experience with a utility company should be shared :)
 
Sounds very good. I've not even started reading up on water treatment yet. I'm dreading the day i have to! :? :?
 
Yep, I know what you mean! :?

I'd promised myself I wouldn't get into this minefield for a long while, but it turned out that SWMBO has a super-sense for the astringency so it had to get sorted!

I'm lucky that she enjoys the product of my brewing, so I need to keep it that way :)
 
i used to have great chats with Geoff at Anglian water labs, he was really interested how the different salts effected the brews
 

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