You are using a low attenuating yeast (they are never called that for some reason - "medium attenuator"
). A "low attenuating" yeast will be fairly averse to normally fermentable dextrin ("maltotriose"), and you mashed fairly high at 68°C which can increase the dextrin content of the wort. It is
NOT a fault of the yeast! I use this "feature" to purposely create beers that finish with a high gravity. Dextrin isn't particularly sweet so no issue with the beer being too sweet.
Add half a packet of something a bit more attenuating (like US-05, dreadfully boring yeast in my opinion, but, hey ...), don't stir, there's no need but be warned it might take a while to "engage" (I mis-calculated a mash, finished at 1.027, and it took 4-5 days for the replacement to take over which fermented it down to 1.012 - I was originally aiming for 1.018). Ignore the clammer to not have the likes of "Windsor", "The Firm", "S-33", etc. unavailable, they just want beer reduced to a single "style" that suits them! Boring ...