Poorly printer

[Chippy_Tea]

Hmmm....I suspect Mrs Clint has a laptop without cd drive.

There will be instructions of where to download the driver few laptops now have disc drives so they have to provide customers with an alternative.

https://www.brother.co.uk/support/drivers
https://www.support.xerox.com/

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[Rugby Fan.]

My Samsung laser works fine with compatible toner cartridges.

No harm to double check your new printer works without own brand cartridges/toner. You hear stories but that might just be the American market