Chris The Masher
Active Member
- Joined
- Jun 8, 2010
- Messages
- 24
- Reaction score
- 0
This is a classic case of why automated responses are absoultelu useless !!!
I have recently spent some time trying to find all the bits n bobs that are in water so I can put them into the calculator on this very site to establish my water treatment plan.
Because the web site is as good as useless, I had to leave an email for them actually quoting, I need the following:
Calcium Content.
Magnesium Content.
Sodium Content.
Sulphate Content.
Chloride Content.
Simple Ha ?
I got an automated response that I have copied and pasted below so you don't think I am making this up:
We think that the following answers will help you with your question
Title: Tell me about HomeServe.
Title: I need to find a plumber.
Title: I need to turn my water off.
Title: How can I contact Homeserve?
Title: I can' t turn off my external stop tap.
With links to all the above.
Can someone please tell me I put these details into the calcualtor and I get a report back ?
Oh, and, I may as well put my response in that I sent Veolia:
To whom it may concern.
This information is useless !
I have asked for the details of my water content and sending me answers such as where to find a plumber and how to stop a leak are pretty much useless !
Please could my actual questions be answered by a technical person in the know rather than an automated response that clearly is ineffective.
Kind Regards,
I give UP !!!!!!!!!!!!!!!1
:wha: :wha: :wha:
I have recently spent some time trying to find all the bits n bobs that are in water so I can put them into the calculator on this very site to establish my water treatment plan.
Because the web site is as good as useless, I had to leave an email for them actually quoting, I need the following:
Calcium Content.
Magnesium Content.
Sodium Content.
Sulphate Content.
Chloride Content.
Simple Ha ?
I got an automated response that I have copied and pasted below so you don't think I am making this up:
We think that the following answers will help you with your question
Title: Tell me about HomeServe.
Title: I need to find a plumber.
Title: I need to turn my water off.
Title: How can I contact Homeserve?
Title: I can' t turn off my external stop tap.
With links to all the above.
Can someone please tell me I put these details into the calcualtor and I get a report back ?
Oh, and, I may as well put my response in that I sent Veolia:
To whom it may concern.
This information is useless !
I have asked for the details of my water content and sending me answers such as where to find a plumber and how to stop a leak are pretty much useless !
Please could my actual questions be answered by a technical person in the know rather than an automated response that clearly is ineffective.
Kind Regards,
I give UP !!!!!!!!!!!!!!!1
:wha: :wha: :wha: