Dieseljockey said:
Moley said:
On Ebay this morning someone had 3 airlocks for £1.50..but then wanted another £2 or £3 postage.. :rofl: :rofl:
I sent someone this...
Dear biggerjugscouk,
£2.45 delivery on a single packet of yeast? Are you having a laugh?
And this is the reply.
Hi,
2.45 is our minimum price for shipping, but this isn't simply 'Postage'. This amount covers picking, packaging (the price of the padded envelope), packing (..the person doing it. If I were selling this privately, I have no problems with spending 5 minutes packing and labelling it for free, but we are a limited company and I don't do this myself. We have to PAY someone to do it), admin time, printing out two copies of the invoice (one for you, one for our records), plus a contribution to the Royal Mail for picking up (their van doesn't pick up from us for free), plus the postage itself, and finally, unlike postage from the Royal Mail which has an exemption, we have to add 20% VAT!
Though we value all orders from all of our customers, it isn't hard to see that the value of smaller orders are swamped by associated costs. You see the order swamped by the cost of 'postage', and we see the order swamped by the cost of carrying out the transaction. If the item was more valuable, perhaps allowing room for a modest profit, then we could use this to offset the P&P. However, we are selling a pack of these for 1.25, so the postage and packing (etc) costs need to be met by the shipping charge.
We regularly review our shipping charges. Though your comment was brief it is nonetheless valid, and will be taken into consideration at the next review.
Hope that this helps!
Regards, - Mike Hart
Bigger Jugs