I ordered an alcohol hydrometer from a retailer unknown to me. It arrived broken. I emailed the seller and the Managing Director replied immediately offering to replace it. I asked for it to be better packaged and within minutes he had photographed the addressed box! Really excellent service. Hoping to buy something else from them, I looked at their other items so they could put the hydrometer in with something else and recoup a little. They build wort chillers. They will build to your spec which could be handy if your kettle is very deep. My own chiller won't fit in my all-in-one so I have to chill my wort in an FV.
Anyway, I can recommend this company for their customer service!
Anyway, I can recommend this company for their customer service!
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