I don't think that's particularly fair. We're here to help in the same way the staff at a homebrew shop are. Homebrew shops can be a daunting place for the new brewer. I saw it just this weekend - a couple new to brewing afraid to ask silly questions in front of staff and customers. Hopefully they'll come back.
This is a friendly, open forum and long may it remain so :
This is a friendly, open forum and long may it remain so :