Aliexpress - Kegland Store

[Laner]

placed an order for a tapping head with this store and all seemed OK, order placed 11/11 arrived and cleared customs 16/11 then onto my local Evri depot 18/11 and now nothing.

Evri reluctantly spoke to me today 26/11, as I’m not the sender, and admitted it’s lost but Kegland Store wont replace or refund. They keep telling me to go to the post office and see if they have it

Use them with caution, I don’t hold out much hope of getting the item or my £12 back.

 

[Larse]

I've had a couple of orders with them with no issues. Bad luck for you. Just ask them which post office has it.

 

[Brew_DD2]

placed an order for a tapping head with this store and all seemed OK, order placed 11/11 arrived and cleared customs 16/11 then onto my local Evri depot 18/11 and now nothing.

Evri reluctantly spoke to me today 26/11, as I’m not the sender, and admitted it’s lost but Kegland Store wont replace or refund. They keep telling me to go to the post office and see if they have it

Use them with caution, I don’t hold out much hope of getting the item or my £12 back.

If Evri have admitted that it's lost, then Kegland have to process a refund. If they don't, then just go through your bank with your evidence and file a chargeback claim.

 

[Rwilts]

Is it really Kegland or just someone using the name on AE? Doesn't sound much like a reputable organisation