Hi there, I have had issues with this company and came across this thread whilst trying to put out the word that they are scammers.
I purchased a pair of capsule making machines. I received two pairs of dodgy RayBans.
They would not provide me with a return address.
They told me if I insisted on returning the items then they would get lost in the mail and I would be left with nothing.
They were pressurising me to accept a partial refund and to keep the glasses.
After many emails back and forth, all full of sympathy for my plight and apologetic for their mistake, but essentially a delaying tactic, I contacted my card provider (TSB debit card) and they have refunded me in full.
Needless to say when crystalcleaning.org.uk got wind of this they were not well pleased and I received a few shirty emails from them.