Not too sure where this is best placed,
But I just wanted to say thanks to our sponsor thehomebrewcompany.co.uk, I placed an order with them late one night for grains/kits etc and a fermenter, as usual it arrived very quickly.
For me, this was the first time anything arrived damaged (the fermenter), a quick email over to them and a day later I had another brand new fermenter sitting with me, and an apologetic email! That's what I call service :thumb: Would you get this sort of service from a high street retailer that happens to stock home brew related products???? I think not!!
Will most defiantly continue to place orders with them, as I said this is the only problem I have ever encountered, and it was sorted out lightning fast! can highly recommend to anyone who has not yet used them,
Cheers to the lads/lasses that work there :
But I just wanted to say thanks to our sponsor thehomebrewcompany.co.uk, I placed an order with them late one night for grains/kits etc and a fermenter, as usual it arrived very quickly.
For me, this was the first time anything arrived damaged (the fermenter), a quick email over to them and a day later I had another brand new fermenter sitting with me, and an apologetic email! That's what I call service :thumb: Would you get this sort of service from a high street retailer that happens to stock home brew related products???? I think not!!
Will most defiantly continue to place orders with them, as I said this is the only problem I have ever encountered, and it was sorted out lightning fast! can highly recommend to anyone who has not yet used them,
Cheers to the lads/lasses that work there :