I'm just getting into water treatment foe an all grain beer. So I thought I'd try the methods recommended in the treatment post. Having purchased both the Kh and Ca Profi test kits I find that the Ca kit does not work.
I wrote to the supplier :
I have tried this kit with my local tapwater and Tesco Ashbeck mineral water and it does not work.
When the crystals are first added they produce a blue colour with a pink tinge. Adding 0.4 mils Ca-2 solution just turns it more blue. Dripping further solution, shaking and waiting makes no difference. It remains stubbornly blue.
I believe the kit is faulty or very old Stock.
Can you either refund or replace the goods I have purchased, or if you have a fix let me know it.
They Replied :
Hi Martin,
Thank you for your email.
I don’t quite understand your email? We are Marine Aquatic specialists and we only sell products that are for salt water testing they are not made to test anything other although some may work others won’t as they are not made for that purpose solely to get accurate readings with salt water therefor not sure why you are testing tap water and mineral water with this test?
I can also assure that you also do not have old stock as we sell many of those tests kits on a daily basis with no issues whatsoever and stock is rotated daily when new stock arrives and will have very good expiry date on the top of the box most likely with 07/2027 or something similar. I do hope this clears things up for you.
*******
So at present I am a bit confused. I tried to find the Salifert website to confirm it should work with fresh water but have been unsuccessful.
If I can verify its freshwater compatible I will have a much better case for a refund of faulty goods.
Best Regards
picclock
I wrote to the supplier :
I have tried this kit with my local tapwater and Tesco Ashbeck mineral water and it does not work.
When the crystals are first added they produce a blue colour with a pink tinge. Adding 0.4 mils Ca-2 solution just turns it more blue. Dripping further solution, shaking and waiting makes no difference. It remains stubbornly blue.
I believe the kit is faulty or very old Stock.
Can you either refund or replace the goods I have purchased, or if you have a fix let me know it.
They Replied :
Hi Martin,
Thank you for your email.
I don’t quite understand your email? We are Marine Aquatic specialists and we only sell products that are for salt water testing they are not made to test anything other although some may work others won’t as they are not made for that purpose solely to get accurate readings with salt water therefor not sure why you are testing tap water and mineral water with this test?
I can also assure that you also do not have old stock as we sell many of those tests kits on a daily basis with no issues whatsoever and stock is rotated daily when new stock arrives and will have very good expiry date on the top of the box most likely with 07/2027 or something similar. I do hope this clears things up for you.
*******
So at present I am a bit confused. I tried to find the Salifert website to confirm it should work with fresh water but have been unsuccessful.
If I can verify its freshwater compatible I will have a much better case for a refund of faulty goods.
Best Regards
picclock
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