...that includes me! As from the end if May 17 this will no longer exists. ...update all your accounts,contacts etc with a new email address. More crap to do....
Cheers
Clint
Cheers
Clint
anyone still using orange email. .
- Thread starter Clint
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Dutto
Landlord.
At 8am one day (after being a loyal customer for over ten years) Orange removed over �ã60 from my PAYG account on the basis that I was "roaming" when I went to Scotland.
My protest fell on deaf ears so by 2pm the same day I was no longer an Orange customer (loyal or otherwise) and sincerely hope that the whole outfit is going broke! :thumb:
geetee
Landlord.
So you were "Roaming in the gloaming by the bonnie banks of Clyde"?
Maybe they took the song literally!
Razor
Bearded Brewer
I had one years ago. Went to log in one day and it was gone. Never got an explanation as to what happened. Although mine was originally freeserve then orange took them over.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
I'm still on Orange. Looking forward to changing actually as I usually log on then have to delete 20 or so c**p emails, and possibly only one of any use. Easy way of getting rid of them.
I'm afraid there is no such thing as a 'loyal customer' nowadays, and that works both ways.
I change all my contracts when they expire (insurance, fuel etc) if I can can find another provider that I can reasonably trust and their rates are the best I can find.
I stayed with one car insurer for years and at every renewal time they would quote a silly number and I would then have to negotiate a substantial discount. In the end I just got fed up with doing this and changed to someone else.
My dual fuel contract was with one outfit which were almost the cheapest about, then this last time around they had got uncompetitive so I have found someone else.
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geetee
Landlord.
It's always worth ringing them up and telling them you are leaving and you might get a deal from them. I rang Virgin yesterday to cancel the Sky Movies as I rarely watch them and the guys said if I do that it will drop your bill by �ã18 but if you keep them I will apply a �ã29 reduction for 12 months.
Job done, kept the movies and got a discount so I can now not watch them even cheaper.. He also told me to ring in a month or so and they may have a similar deal on Sky sports. Seems a bit odd encouraging customers to ring up and ask for discounts but I am not arguing with him!
Loyalty if the price is right!
I agree with that.
Sometimes you can get a discount (like my Talk Talk and your Virgin services), sometimes not (like fuel contracts).
Most companies rely on customer complacency. For example in spite of all the hoo-ha about complicated gas/electricity pricing tariffs and a subsequent simplification initiated by the Regulator it would be interesting to know how many more people have actually bothered to find out if they can get a better deal than the one they have at present, and then actually go ahead and change.
I have an Orange email account. Just a word of caution to anyone else having one. It has taken me over 3 hours on the internet contacting/logging into services providers (RAC, Gas, Home and Car Insurance etc) and changing over to my new e mail address. Many companies auto-renew with insurance, breakdown cover etc. Often they will just send an email to tell you your renewal is due. If the email account is closed they won't know so will probably just renew cover without your knowledge (until you see it on your credit card statement)
Dutto
Landlord.
With the exception of EBICO ALL the power companies used the "simplification initiated by the Regulator" to increase their profits.
Shortly afterwards, Ofwat demanded the same of the Water Companies and they did exactly the same!
How? The very first thing that they did to "simplify the tariffs" was to remove ALL tariffs that had a "Zero Standing Charge".
With a Standing Charge, no matter what you do to conserve energy or water, the provider has already recovered his costs and therefore anything over and above the Standing Charge is sheer profit.
Sad to say, the British Public actually voted for this to happen when they allowed nationalised utility companies to be privatised; but as in many other cases, the voting public weren't given the facts before they were asked to cast their votes.
I thought the Standing Charge was your contribution to the upkeep of the gas and electricity distribution systems, which they pass on, and will contain an additional element of 'profit'.
If you then buy gas and electricity on top of that you will pay for the cost of energy that the company has bought in, plus another contribution towards profit. Depending on how greedy they are balanced by their desire to keep their market share (this sets the profit element), and the price they have paid for the energy you in turn buy from them, will then set the prices in their tariffs. You are surely not suggesting that all of the costs from gas and electricity supplied to a consumer is pure profit?
Dutto
Landlord.
Absolutely!
If the energy and water companies sell absolutely nothing they will at least reach break-even point with all the Standing Charges that they collect.
Anglian Water supply 1,960,000 households with water and sewerage at a Standing Charge rate of ã84 per year. This equals ã164,640,000 per year of income before they provide one single drop of water or take care of one single turd!
In 2015 Anglian Water's Net Income was ã160,700,000 where Net Income is ...
... an entity's income minus cost of goods sold, expenses and taxes for an
accounting period. It is computed as the residual of all revenues and gains
over all expenses and losses for the period, and has also been defined as
the net increase in shareholders' equity that results from a company's operations.
I rest my case! :thumb:
References:
http://www.anglianwater.co.uk/household/your-account/bills-and-payments/tariffs/standard-rates/
https://en.wikipedia.org/wiki/Anglian_Water
Can't see your logic I'm afraid.
There are fixed costs, taxes, infrastructure maintenance costs, staff costs etc etc to come out of the ã164M whether they sell any water or sewage services or not, and that will take a sizable chunk out of this number. What is left is the nett income from the 'standing charge'. That leaves a nett income shortfall to the overall ã160M, which comes from selling water and sewage services, and anything else they sell, such as consultancy.
If you don't agree perhaps we just agree to differ. :thumb:
Dutto
Landlord.
I agree and EVERY business has exactly the same fixed costs, variable costs, taxes etc so the Utility Companies are in no way unique in that regard.
The only ways Utility Companies are unique in business terms is that they:
o Provide services which are essential to modern life.
o Face little or no competition from other sources.
o Are the only businesses that impose a Standing Charge on their customers.
In the case of Water Companies they also have zero competition as they are the sole providers of potable water and sewerage services in their area of operation; and domestic users have no alternative supply.
EVERY Utility Company immediately stopped providing ANY Tariff that DIDN'T include a Standing Charge the minute the Government Regulator allowed them to do so.
So, why they didn't include a Zero Standing Charge Tariff for people who wished to "Save The Planet" and economise on their use of electricity, gas and water?
The simple explanation has to be that the Standing Charge makes more money ...
... and in the case of Anglian Water the Standing Charges that they gather from their customers more than equals their annual profit.
So we definitely do agree to differ. :thumb: :thumb:
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