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Have now managed to get in touch with them and sorted out the misunderstanding. Apparently a cancellation was made in error due to some sort of glitch with their credit card processing operation. In fairness to them they remedied the problem immediately and got the order off immediately. I'm...

I've had a different experience to many, and I hope that it's not becoming usual. I live in France and have used BrewUK regularly as they are one of the few companies to despatch to Europe. Their service is usually very efficient, and I can plan brewing session with great accuracy. Anticipating...