Mungri

Unfortunately that's been my experience also. I actually paid more for DHL because I thought they were a more professional company...

And if that fails there is always small claims

I'm still waiting for a decision on the insurance claim. If it's not favourable I will go to the onbudsman, All the courier companies...

I paid extra to use DHL. Big mistake.

Not sure. It took them 5 days to deliver on what should have been a nextday delivery. The whole experience has been a minor nightmare...

If I had it here I would attempt repairs myself. Failing that I would sell the chiller and the connect box separately, maybe the pump as...

It went somwhere in the south of England, like 180 miles from me. I'd have to arrange to get it collected and hope they did no more...

I have chippy and I payed an extra tenner to have it fully insured. It's like trying to get blood out of a stone, getting compensation...

Eventually agreed to send via a courier after having no takers and they duly smashed it up in transit. So not for sale anymore.